CANCELLATIONS AND RETURNS

This applies to items purchased from this site only.

We hope you’ll love every purchase you make from our website, but if you are not completely satisfied with your purchase, you can cancel your order by simply notifying us by email within 2 days from the date you ordered the services.

Please note: A.Y Yellow Boat Cruises ltd accepts no liability for tickets booked in error.

 

  • Services are offered subject to being unsold. In the event of non-availability of goods, we reserve the right to rescind the contract.
  • Deposits are non-refundable unless the service will not be operating on the booked date. (It applies for private charter reservations)
  • We accept no liability for the consequences of your delayed arrival.
  • All prices are shown in Euro (€) and include VAT at the applicable current rates.
  • Payments are processed by Sixx payment (for card payment).
  • VAT number: 10395390B
  • Transaction charges are non refundable.
  • Prices and specifications are subject to change without notice. Minor specification variations do not entitle the purchaser to rescind the contract.
  • The cardholders name and address and delivery address must be the same for the 1st order.
  • Late reply does not entitle you to refuse or cancel the order.
  • The user will indemnify A.Y Yellow Boat Cruises ltd against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this website.
  • Whilst all reasonable endeavours have been made to check the accuracy of the information contained within this site, A.Y Yellow Boat Cruises ltd does not warrant the accuracy of the information contained herein. Further, A.Y Yellow Boat Cruises ltd or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, A.Y Yellow Boat Cruises ltd or any associated company or companies will not be liable for any direct, indirect or consequential loss arising due to the users access to any other providers, operators, organizations or persons referred to directly or indirectly within this website.

RETURNS POLICY

  • In the case of poor weather conditions, you will be notified and have the right to get a full refund. Where it possible, you will have the alternative to transfer your reservation to another day.
  • You can cancel your order by simply notifying us by email.
  • All orders are non-refundable within 48 hours of the activity or excursion start time with the exception of the excursion/event not operating.
  • Cancellations within 48 hours of your chosen excursion/activity have a 100% cancellation refund.
  • Cancellations within less than 48 hours of your chosen excursion/activity are non-refundable.